Pricing Policy

Purpose

This policy outlines how we price our product, as well as how we approach price increases for existing customers on legacy pricing plans. Our goal is to ensure fair pricing that reflects the ongoing investment in our product and the value we deliver, while providing predictability and limiting sudden significant cost increases for our loyal customers.

Scope

This policy applies to all existing and prospective customers. This Policy is included in our Terms of Sale.

Key Definitions

• Current Price: The price currently offered to new customers. Current Prices are advertised here.

• Legacy Price: A price that is no longer current or available to new customers.‍
• Customer's Price: The price you are currently paying for your subscription, either the Current Price or a Legacy Price.

• Renewal Date: Your subscription renewal date.
• Policy Review Date: August 1st of each year. We will finalise any pricing adjustments for the upcoming year by this date. Any resulting price increases for your subscription will take effect on your first Renewal Date that occurs on or after this date.
• Subscription: A subscription to Risk Memo's free or paid products and services.
• User Account: An individual account used to access a Subscription, either as the Account Owner, Contributor or free Team Member.

Policy Details

1. Products: Risk Memo charges for the following "products":
   1. Contributor: A User Account that has access and/or permissions beyond that of a free Team Member account. A Contributor may also be assigned an Admin role.
   2. Equipment Pack: A quota of 500 active equipment records. Archived records do not count against this quota.
2. Minimum Subscription: A Subscription must consist of at least one Contributor (the owner) and one Equipment Pack.
3. Premium Features: Risk Memo limits or restricts access to certain features from free Subscriptions.
4. Standard Annual Increase Cap: For Subscriptions less than the Current Price, the price may be increased by no more than 8% per year.
5. Subscription Upgrades: Adding additional Products to your Subscription will be charged at the increased Customer's Price from the Policy Review Date onwards.
6. Communication: Changes to this policy and pricing increases for the upcoming year will be communicated here, on the Risk Memo website, and via email, no later than 60 days prior to the Policy Review Date.

Price Increases

Here's a log of our historical and scheduled price increases.

• 1st August 2025
  • Increase: 8% on all Products under the Current Price (£24 per month / £216 per year).
  • Who's effected: Subscriptions created before the 9th July 2024.

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